FAQ

Q: What is hook and loop?​

Hook and loop is a fastener closure system made up of two parts:

Hook part: Stiff, tiny hooks.

​Loop part: Soft, fibrous loops.

When pressed together, they form a secure but removable bond.

Q：What adhesive-backed product is best for outdoor use?

We recommend ​heat resistant adhesive hook and loop which is weather-resistant for outdoor applications.

Q: Can you produce custom designs? Do you offer make-to-order services?​​

Yes, we are a manufacturer and can create custom molds for your unique designs.

Q: How can I get a specific quote for my desired product?​​

Our pricing depends on:

Product specifications

Materials

Order quantity

Dimensions

Color options

Logo customization

Packaging methods

Trade terms

The more details you provide, the more accurate our quotation will be. If unsure about any specifications, we can offer our standard options for your selection.

​Q: Can I receive samples before placing an order?​​

Yes, we provide ​free samples in small quantities​ (shipping costs collect).

Q: What is your production lead time?​​

Standard products: ​3-15 working days​ after sample approval

Custom designs: ​15-30 working days​

Q: How do you ensure quality control?​​

We implement strict quality measures:

Pre-production samples before mass manufacturing

100% final inspection prior to shipment

Q: What certifications do your products hold?​​

Our products meet:

​REACH/ROHS​ compliance (chemical safety)

​ISO 9001​ certified production facility

Certification documents are available upon request.

​Q: What services do you offer?​​

​Shipping Options: EXW, FCA, FOB, CIF, DAP, DDP

​Accepted Currencies: USD, EUR, CNY

​Payment Methods: T/T, PayPal, Western Union